Shipping, Returns and Refund Policy

We take product quality and service very seriously. We endeavor to make the customer completely satisfied with his or her purchase.

Before accepting delivery of the product/s, please ensure that the packaging has not been damaged or tampered with. If you believe that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package,

Here is a clear and professional Shipping, Returns, and Refund Policy tailored for your garlic (lehsun) website:


Shipping, Returns & Refund Policy

Shipping Policy

  • We deliver across India through reliable courier partners.

  • Orders are processed within 1–2 working days.

  • Delivery usually takes 4–7 working days depending on your location.

  • You will receive a tracking number via SMS/email once your order is dispatched.


Returns Policy

  • We do not accept returns once the product is delivered.


Refund Policy

  • Refunds are not applicable under any circumstances.

  • Please ensure that you review your order carefully before confirming your purchase.


Exchange Policy

  • Exchange is only possible if the item is received in a damaged condition.

  • To be eligible for an exchange:

    • You must notify us within 24 hours of delivery.

    • Share clear photos/videos of the damaged product and packaging.

  • Once verified, we will send you a replacement at no extra cost.

  • Exchanges are not possible for minor cosmetic damage that does not affect product usability.


Contact Us

For exchange requests or shipping inquiries, reach out to us at:
📧 [nigolifeline@gmail.com]
📞 [+91-7987052216]


 

Delivery in India – We have tied up with reputed service providers like DTDC, FedEx, Delhivery, and India Post to ensure that your shipment is delivered safely, securely, and within stipulated timelines. Shipment delivery times are usually between 4 – 7 working days, however, far-flung regions in the northeast and rural hinterland areas in some states make take more time for delivery due to logistical issues. Also, some states follow procedural issues like submission of Sales Tax forms that may cause additional delays and charges (additional state levies applied locally to be borne by the customer). 

Cancellation – no cancellation facility available. 

Shipping charges India:  Weight Based Shipping charges are applicable.

International Deliveries : Currently not available.

Doctor Consultation Services:

After receipt of payment, we promptly send you the questionnaire as per the details provided during registration and checkout. You need to fill the details honestly & accurately to the best of your knowledge and mail us back.

Our Homeopathic experts will analyze and evaluate your case. Then as per your requirement will arrange a voice or video call.

After the Doctor’s consultation, we will send your medication to your address.